Frequently Asked Questions

How do I book a property with Marble Moon Collective?
You can book directly through our website or through trusted platforms like Airbnb and VRBO. Each listing includes real-time availability, pricing, and booking instructions.

Are your properties professionally cleaned?
Yes. Every property is thoroughly cleaned and inspected before each stay, following strict cleanliness and sanitation protocols to ensure your peace of mind.

Do you allow pets in your rentals?
Some of our properties are pet-friendly, while others are not due to HOA or owner preferences. Please check the individual listing details or contact us directly for confirmation.

What is your cancellation policy?
Cancellation policies vary by property and platform (Airbnb, VRBO, etc.). Please refer to the booking page for the specific policy that applies to your rental.

Can I list my property with Moon Marble Collective?
Absolutely. We are always open to partnering with property owners who share our vision for high-quality, design-forward rentals. Visit our “Contact” section for more information.

What makes Marble Moon Collective different from other rental companies?
We’re not a faceless management company. We’re a couple that hand-selects and styles each property. Our focus is on thoughtful design, guest experience, and creating a space that feels both luxurious and welcoming. When you stay with us, you’ll feel the difference.

Is early check-in or late checkout available?
We try to accommodate early check-ins and late checkouts whenever possible, depending on cleaning schedules and other bookings. Just reach out ahead of time and we’ll do our best to make it happen.

Do your rentals have Wi-Fi and workspaces for remote work?
Yes. Every property includes high-speed Wi-Fi, and many offer comfortable areas for remote work. Whether you're on a quick getaway or an extended work-from-anywhere trip, you’ll have what you need to stay connected.

What should I expect after booking?
Once you book, you’ll receive a confirmation email and a detailed welcome guide with check-in instructions, local recommendations, and everything you need to know for your stay. We are also just a message away if anything comes up before or during your trip.